Privacy Policy

Effective date: August 28, 2025

Solid Stone Solutions (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and interact with us. By using our site, you agree to the practices described below.

1. Information We Collect

We may collect the following personal information when you use our website:

Name

Email address

Physical address

This information is collected when you fill out our contact forms or submit quote requests.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries

Provide quotes and fulfill service requests

Communicate with you about your project or order

Improve our customer service and website experience

We do not sell or share your personal information with third parties.

3. Cookies and Tracking

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. Cookies help us improve performance and provide a better user experience. You can disable cookies in your browser settings, but some site features may not function properly.

4. Data Sharing

We do not share your personal information with outside companies, except as required by law.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online system is completely secure.

6. Your Privacy Rights

You have the right to access, correct, or request deletion of your personal information. To make a request, you may contact us by phone or email:

Phone: (423) 203-4128

Email: [Insert contact email]

7. Tennessee Residents

This Privacy Policy is intended to comply with applicable laws in the State of Tennessee. If you are a Tennessee resident, you may contact us to exercise your privacy rights as described above.

8. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect information from children. If we become aware that we have collected personal data from a child under 13, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Solid Stone Solutions
739 Ashland Terrace
Chattanooga, TN 37415
Phone: (423) 203-4128